Articles in Customer Service

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	Pareto and You By: Mickster In: Customer Service As I understand it, Vilfredo Pareto (who is credited with being the mentor of Benito Musillini, and was the inspiration for getting the trains to run on time) was gardening one ... View \| Email \| Add Comment \| Read Comments (1)

	Job seekers turn to temporary staffing agencies during economic recession By: Jamila Simmons In: Customer Service Temporary Staffing during a recession: After relocating to Brooklyn, NY, Aaron Walker, 26, thought job hunting in the big apple would be an easy task. However, once the media ... View \| Email \| Add Comment \| Read Comments (2)

	A Helpful Career in Customer Service By: Staff Editor In: Customer Service Are you interested in a career that puts you on the front lines with customers? If you like helping people and have an outgoing personality, a career as a customer service ... View \| Email \| Add Comment \| Read Comments (2)

	Put the Spotlight on Service! By: Staff Editor In: Customer Service Put the Spotlight on Service! 09/12/2006 Take time out to recognize the front-line contributions of your customer service staff during Customer Service Week, October 2-6. By ... View \| Email \| Add Comment \| Read Comments (0)

	Customer Service Can Make the Difference By: Brandon Pipkin In: Customer Service Jon came to me with not only a problem, but also a great attitude. He wanted to know if I would exchange a higher priced PDA for a lower priced one outside of the exchange period, ... View \| Email \| Add Comment \| Read Comments (1)

	How To Use An Employee Suggestion Box By: Tom Borg In: Customer Service One excellent way that will help keep your employees motivated and help gather great ideas on improving your business is to use an employees’ suggestion box. It’s no surprise that ... View \| Email \| Add Comment \| Read Comments (1)

	How to Give Your Customers What They Really Want By: Tom Borg In: Customer Service How to Give Your Customers What They Really Want By Tom Borg ©2006 A recent study on what customers really wanted discovered some interesting findings. The results of that ... View \| Email \| Add Comment \| Read Comments (2)

	Government Agencies Rivals Private Sectors on Delivering Outstanding ... By: Staff Editor In: Customer Service Accenture published its seventh global report on government service delivery titled "Leadership in Customer Service: Building the Trust". According to the report, the government ... View \| Email \| Add Comment \| Read Comments (1)

	How to Be a Customer-Focused Company By: Jo Ann Joy In: Customer Service It pays to please customers, because they will choose you over competitors even if they have to pay more to obtain your products or services. The following statistics show that ... View \| Email \| Add Comment \| Read Comments (3)

	Customer Service Leads to Customer Loyalty By: Staff Editor In: Customer Service All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will. Your customer doesn’t ... View \| Email \| Add Comment \| Read Comments (1)

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